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GENERAL

WHAT IS YOUR COVID POLICY

We have implemented the following standards in accordance with CDC and Industry guidelines to ensure your safety and comfort.

* All staff & clients will wear masks
* All staff will wear disposable gloves and visors
* Provide hand sanitizer
* Perform EPA approved disinfection in common areas and treatment rooms
* Screen staff and clients for COVID-19 risk factors
* Practice social distancing measures
* Limit daily volume of clients

WHAT IS YOUR TIPPING POLICY?

Our staff works hard to provide you with the best personal service and care during your treatments. While gratuity is optional and discretionary, it is kindly accepted. We suggest 18 to 20% of the full price of the service provided.

WHAT ARE YOUR HOURS OF OPERATION?

We are open Monday-Friday 12:00pm-7:30pm and Saturday 10am-5pm.

WHAT IS YOUR CANCELLATION POLICY?

If you fail to appear for your appointment or cancel your appointment with less than 24 hours’ notice, you may be charged a $25 fee for appointments less than 1 hour or $50 for appointments 1 hour or more.

WHAT FORMS OF PAYMENT ARE ACCEPTED?

We accept cash, Visa, Mastercard, Discover and American Express.

CHEMICAL PEELS

ARE THERE ANY RISKS OR SIDE EFFECTS?

Chemical peels may lighten hyper-pigmented skin, but there is no guarantee that it will be reduced. There is a risk that the hyperpigmentation will return as well.

CAN A PEEL HELP TO DEAL WITH REDNESS?

If your skin only has redness from rosacea or sun damage, you may be a better candidate for Photo Rejuvenation. When you come in for your consultation we’ll discuss the best options for your skin type.

CAN CHEMICAL PEELS BE USED ON THE NECK OR CHEST AREAS?

Yes, but only with caution! We use gentler peels to ensure that no damage is done to the delicate skin found in these areas.

CAN CHEMICAL PEELS HELP WITH ACNE SCARRING?

Absolutely! A series of chemical peels can very often be a permanent solution for post-inflammatory hyperpigmentation caused by acne

HOW SOON AFTER I GET A PEEL, CAN I USE LASER?

You can resume laser treatments on the affected area two to three weeks following a chemical peel.

WHAT ARE THE BENEFITS OF A CHEMICAL PEEL?

Benefits include smoother, softer skin, a healthier glow, balanced oil production, hydration, refined pores, lightened discoloration, diminished fine lines, and fewer blemishes.

WHAT PRODUCTS SHOULD I USE ON MY SKIN AFTER A CHEMICAL PEEL?

During the first 7 days after your treatment, use only a very gentle cleanser and the post care products you are given by your esthetician. No scrubs, medicated washes, or products that contain acids. You’ll may also need to refrain from exercise. Do not pull, pick, or peel the skin with your fingers. And be sure to stay out of the sun and wear your sunscreen!

WHO SHOULD NOT GET A CHEMICAL PEEL?

Refrain from chemical peels if you are pregnant, breastfeeding, or have been on Accutane within the last six months.

WHAT SHOULD I DO TO PREPARE FOR MY CHEMICAL PEEL?

Please discontinue the use of Retin-A, or other retinoids (Differin, Tazorac), and Alpha Hydroxy Acids for one week prior.

WILL I EXPERIENCE PAIN FOLLOWING A CHEMICAL PEEL?

There shouldn’t be pain or discomfort immediately after treatment, although you may experience a warm sensation and tightness until you start to peel.

DMK ENZYME THERAPY

DOES THE TREATMENT HURT?

The treatment is painless but the mask is mildly uncomfortable as it tightens to achieve a pulsating effect, stimulating oxygenation of the cells, removing toxins through reverse osmosis and eliminating waste through the lymphatic system.

HOW LONG DOES TREATMENT TAKE?

Each session requires an hour and a half to complete.

HOW SHOULD I CARE FOR MY SKIN FOLLOWING TREATMENT?

To ensure you get the best results and that they last, we recommend that you use the DMK home care product regimen prescribed by your esthetician. If you choose not to use DMK products, you may experience a reaction. The treatment and products were developed to work together to get the skin functioning at an optimal level.

HOW SHOULD I PREPARE FOR A SESSION?

Before your session, avoid facial waxing for one week and discontinue any facial products containing acids or retinoids. Wait two weeks after receiving Botox, Dysport, or fillers and 30 days after a chemical peel before scheduling a DMK Enzyme treatment.

WHAT IS DMK ENZYME THERAPY?

DMK Enzyme Therapy involves the preparation and application of an enzyme-rich mask which boosts circulation, enhances collagen production, and encourages the skin’s natural regeneration process. It gets your skin working as it should, to create a smooth, healthy complexion.

WHO IS A GOOD CANDIDATE FOR THIS TREATMENT?

DMK Enzyme Therapy is especially beneficial for people struggling with active acne, rosacea, hyperpigmentation, and age management, but it is also perfect for anyone who wants healthier, younger-looking skin. Prior to your treatment you will have a thorough consultation to ensure this is the right treatment for your skin.

ARE THERE ANY RISKS OR SIDE EFFECTS?

Although extremely rare, scarring or allergic reaction are potential risks.

HOW LONG DOES THE TREATMENT TAKE?

Depending on the condition of your skin, your treatment may take anywhere from 60 to 90 minutes.

HOW OFTEN SHOULD I GET A FACIAL?

Your skin regenerates over a 30-day period, so we recommend getting a facial every month to keep your skin looking fresh.

HOW SHOULD I PREPARE FOR A SESSION?

Before your session, avoid facial waxing for one week and discontinue any facial products containing acids or retinoids. Wait two weeks after receiving Botox, Dysport, or fillers and 30 days after a chemical peel before scheduling a facial.

FACIALS

ARE THERE ANY RISKS OR SIDE EFFECTS?

Although extremely rare, scarring or allergic reaction are potential risks.

HOW LONG DOES TREATMENT TAKE?

Depending on the condition of your skin, your treatment may take anywhere from 50 to 90 minutes.

HOW OFTEN SHOULD I GET A FACIAL?

Your skin regenerates over a 30-day period, so we recommend getting a facial every month to keep your skin looking fresh.

HOW SHOULD I PREPARE FOR A SESSION?

Before your session, avoid facial waxing for one week and discontinue any facial products containing acids or retinoids. Wait two weeks after receiving Botox, Dysport, or fillers and 30 days after a chemical peel before scheduling a facial.

WHAT SKIN ISSUES DO FACIALS ADDRESS?

Facials can be helpful with almost any type of skin challenge! From dryness to acne to sun damage, facials are a great way to rejuvenate and revive your complexion.

WHAT TYPES OF FACIALS DO YOU OFFER?

We use Rhonda Allison, iS Clinical and DMK products to create facials that are customized to each client and their unique skin needs.

FIRE & ICE

HOW LONG DOES THE TREATMENT TAKE?

The whole process takes 60 minutes, start to finish.

HOW MANY TREATMENTS WILL I NEED?

We recommend a series of six treatments spaced two weeks apart.

HOW SHOULD I CARE FOR MY SKIN FOLLOWING TREATMENT?

Following treatment, use a mild cleanser and moisturizer each day, as well as sunscreen of SPF 30 or higher. Some redness may occur but should fade within a few hours.

WHO IS A GOOD CANDIDATE FOR THIS TREATMENT?

This treatment is ideal for anyone looking for a purified and renewed complexion but consult your esthetician prior to treatment if you have any questions.

LASER ACNE TREATMENT

ARE THERE ANY RISKS OR SIDE EFFECTS?

Darkening or lightening of the affected skin may occur after treatment and resolve in three to six months, but permanent color change is a rare risk. Scarring or infection are also very rare risks. Blistering, pinpoint bleeding, redness and swelling, crusting or scabbing may also occur and should resolve within ten days – also very rare.

CAN ACNE BE TREATED WITH A LASER?

Yes! We use the Smoothbeam® laser which shrinks the sebaceous glands that produce oil in your skin and destroys the bacteria that lives in the sebaceous glands causing break outs, cutting off acne at its source.

DOES IT ONLY TREAT FACE ACNE?

Laser can be used on almost every type of acne, on your face, back, chest, or any other affected area. And, it will treat not only the breakouts, but also any resulting scarring that you may have.

DOES THE TREATMENT HURT?

The laser treatment sensation feels like the snapping of a small rubber band, but we use a cooling spray to minimize this discomfort. Topical numbing creams are also advised to further reduce this sensation.

HOW LONG DOES THE TREATMENT TAKE?

For treating acne on you’re the back and/or chest, the treatment takes up to 45 minutes. For just the face, no longer than 20 minutes. These time spans may vary depending on your acne’s severity.

HOW MANY SESSIONS ARE REQUIRED?

This depends on the severity of your acne. We recommend a minimum of six sessions to put the acne into remission, while intense cases may take additional treatments.

HOW SHOULD I PREPARE FOR A SMOOTHBEAM TREATMENT?

Discontinue use of any oral or topical antibiotic for two weeks prior to treatment, and any prescription strength Retin-A, or any retinoid product for one week prior. Drink plenty of water and refrain from alcohol and caffeine in the 24 hours before your session. Keep the treatment area out of the sun for four weeks before and after treatment. When you come in for your session, please have clean skin, free of makeup or lotions. We recommend that you apply a topical numbing cream for 60 minutes prior to your treatment to alleviate any discomfort. It’s best if you numb in our office to ensure proper application of the numbing agent.

WHAT CAN BE TREATED WITH SMOOTHBEAM?

The Smoothbeam® laser treats active acne, acne scars and fine lines. Studies show that using Smoothbeam can drastically improve these issues, and the effects are long-lasting when done in a series of treatments.

WHAT WILL MY SKIN LOOK LIKE AFTER THE TREATMENT?

You may see pink to slightly red spots on the treated areas, and/or swelling under the eyes which will subside within 12-24 hours. Makeup may be used 24 hours after treatment, if desired.

WILL LASER ACNE TREATMENT HARM MY SKIN?

Not at all! This is a common myth, but the reality is that laser light treats only the affected skin and will not have negative effects on your overall complexion. In fact, it stimulates the production of collagen, which is beneficial to your skin.

LASER HAIR REMOVAL

ARE THERE ANY CONTRAINDICATIONS FOR LASER HAIR TREATMENT?

We cannot treat anyone that has an active tan, either from the sun or a tanning bed, or has recently used sunless tanner. Depending on your skin type, you’ll need to be out of the sun for two to four weeks prior to treatment. You cannot be treated if you’re taking antibiotics, other light-sensitive medications, or if you are pregnant and/or nursing. You must be 14 years of age for laser hair removal and minors must be accompanied by a parent or guardian.

CAN LASER HAIR REMOVAL TREATMENTS PREVENT INGROWN HAIR?

Absolutely! You will see a marked improvement, if not total relief from ingrown hairs.

DO I NEED TO HAVE “HIDE-OUT” TIME AFTER THE TREATMENTS?

No need to hide! Usually your skin will look the same after treatment – many clients have their treatment performed over a lunch break!

I JUST WAXED LAST WEEK. HOW LONG BEFORE I CAN HAVE A LASER SESSION?

We recommend that you wait four to six weeks after waxing or plucking. However, you can remove hair during this period by shaving, clipping or using a depilatory cream.

I’M A WOMAN AND HAVE HAIR ON MY UPPER LIP. WHY IS THIS THE CASE?

Women can experience facial hair for several reasons: hormone imbalances, genetics, medication or medical disorders. But regardless of the cause, Pulse’s laser hair removal treatments can help!

WHAT ARE THE ADVANTAGES OF LASER OVER OTHER FORMS OF HAIR REMOVAL?

As opposed to many other forms of hair removal, laser is a permanent reduction of hair, doesn’t cause irritation, is quick, and relatively painless.

WHY DOES REGULAR WAXING OF THE UPPER LIP CAUSE THE SKIN TO DARKEN?

Repeat waxing damages delicate skin cells and can sometimes cause hyperpigmentation or darkening of the skin, which may be permanent in some cases.

WHY DOES ELECTROLYSIS SOMETIMES CAUSE INDENTATIONS IN THE SKIN, AND DOES LASER HAIR REMOVAL HAVE THE SAME EFFECT?

The needles used in electrolysis can sometimes change the skin texture, leaving pitted areas in your complexion. Laser hair removal does not have this side effect.

I LOVE WEARING A BIKINI, BUT HATE THE RED IRRITATION BUMPS I GET ALONG MY BIKINI LINE! WHAT CAN I DO?

While creams, waxing, and shaving can often irritate the skin, laser hair removal causes little to no irritation and is relatively painless. With laser hair removal you won’t get those red, itchy, embarrassing bumps, just a clean, smooth bikini line!

WHAT TYPES OF BIKINI SHAPES DO YOU OFFER?

We offer three types: the Basic Bikini Line, which only removes the hair that would show if you were in a bathing suit; the Extended Bikini Line, which comes in slightly further on the sides and leaves you with a small area of groomed hair; and the Brazilian Bikini, which removes all the hair from the pubic area, including the labia and thong line (you can choose to leave a small strip or triangle if preferred).

LED LIGHT TREATMENTS

ARE THERE ANY RISKS OR SIDE EFFECTS?

Some clients report tingling sensations or flashing during the procedure. Eye protection must be worn during the treatment. Reactions are rare, but may include nausea, dizziness, weakness and possible skin reactions including redness and/or other irritation.

DOES THE TREATMENT HURT?

The treatment is completely painless!

HOW LONG DOES TREATMENT TAKE?

A session takes only 30 minutes.

HOW MANY TREATMENTS WILL I NEED?

This treatment may be used standalone, or in a series — talk to your esthetician about which would benefit your skin the most.

HOW SHOULD I CARE FOR MY SKIN FOLLOWING TREATMENT?

Use mild cleansers and avoid harsh exfoliation for a few days following treatment and use sunscreen every day to prevent future damage.

WHAT IS LED LIGHT THERAPY?

LED light therapy uses different wavelengths of light to kill bacteria, promote cell regeneration, and reduce redness and inflammation.

WHO IS A GOOD CANDIDATE FOR THIS TREATMENT?

Anyone who has acne, wrinkles, fine lines, or redness can benefit from LED light therapy, and it’s safe for all skin types.

MICRODERMABRASION

ARE THERE ANY RISKS OR SIDE EFFECTS?

Darkening or lightening of the affected skin may occur after treatment and resolve in three to six months, but permanent color change is a rare risk.

DOES THE TREATMENT HURT?

The treatment is completely painless, even for those with sensitive skin.

HOW MANY TREATMENTS WILL I NEED?

For best results, we recommend a series of six treatments, each spaced two weeks apart.

HOW SHOULD I PREPARE FOR A SESSION?

Before your session, avoid facial waxing for one week and discontinue any facial products containing acids or retinoids. Wait two weeks after receiving Botox, Dysport, or fillers and 30 days before scheduling a microdermabrasion session.

IS THERE ANYONE WHO IS NOT A GOOD CANDIDATE FOR THIS TREATMENT?

Do not get microdermabrasion if you have active rosacea, acne, sunburn, visible capillaries, thin skin, eczema, dermatitis, psoriasis, skin cancer, keratosis, viral lesions, active herpes simplex, certain autoimmune diseases, or if you are currently on Accutane.

WHAT IS MICRODERMABRASION?

This treatment uses a diamond-tipped wand to exfoliate skin (no crystals), removing the outer layer of dead cells and allowing new cells to regenerate. The process not only purifies, but it also reduces fine lines and wrinkles, and evens the skin tone.

PHOTO REJUVENATION

ARE THERE ANY RISKS OR SIDE EFFECTS?

Darkening or lightening of the affected skin may occur after treatment and resolve in three to six months, but permanent color change is a rare risk. Scarring or infection are also very rare risks. Blistering, pinpoint bleeding, redness and swelling, crusting or scabbing may also occur and should resolve within ten days.

DOES THE TREATMENT HURT?

The treatment feels like a pinching of the skin as well as a heat sensation which fades within a few hours.

HOW LONG DOES TREATMENT TAKE?

The whole process takes only about 30 minutes depending on the area.

HOW MANY TREATMENTS WILL I NEED?

It depends on the issues your skin is facing; some people may need multiple sessions to see the best results.

HOW SHOULD I CARE FOR MY SKIN FOLLOWING TREATMENT?

After each session, apply aloe and a zinc-based sunscreen. You’ll also want to avoid harsh soaps, hot water, and heavy scrubbing.

HOW SHOULD I PREPARE FOR MY SKIN TREATMENT?

Avoid sun exposure, tanning beds, and sunless tanners for two weeks prior to treatment. Discontinue use of antibiotics or light-sensitive medications, and make sure your skin is well-hydrated by drinking plenty of water in the week leading up to your session.

WHAT IS PHOTO REJUVENATION?

Photo rejuvenation uses light and heat to fade imperfections and promote new collagen growth, evening out your skin tone and creating a more youthful complexion.

WHO IS A GOOD CANDIDATE FOR THIS TREATMENT?

If you have age spots, sun spots, freckles, or diffused redness and your skin type is light, then photo rejuvenation may be the ideal treatment to help even out your skin tone.

SKIN RESURFACING

ARE THERE ANY RISKS OR SIDE EFFECTS?

Darkening or lightening of the affected skin may occur after treatment and resolve in three to six months, but permanent color change is a rare risk. Scarring or infection are also very rare risks. Blistering, pinpoint bleeding, redness and swelling, crusting or scabbing may also occur and should resolve within ten days.

DOES THE TREATMENT HURT?

The treatment is feels like a rubber band snapping on the surface of your skin and you will feel as if you had a sunburn for approximately two hours thereafter. Ice may be applied to alleviate the heat sensation.

HOW LONG DOES TREATMENT TAKE?

Each session takes only about 15 to 30 minutes to complete.

HOW MANY TREATMENTS WILL I NEED?

Most people need at least six sessions spaced four to six weeks apart. Depending on the severity of the scarring or laxity of the skin, additional sessions may be required to achieve desired results.

WHAT IS SUBLATIVE SKIN RESURACING?

Sublative skin resurfacing uses radio frequency (RF) energy to give the skin renewed elasticity and repair the damage done by acne and exposure to the elements. This process boosts your skin’s regenerative processes, so lines and scars “fill in” with new collagen and elastin to create a smoother complexion.

WHO IS A GOOD CANDIDATE FOR THIS TREATMENT?

Sublative is safe and effective for most skin types and is ideal for people with acne scarring, or wrinkles and fine lines.

WHAT SHOULD I EXPECT AFTER TREATMENT?

Many clients experience sunburn like redness and mild swelling that fades within a couple hours following the session. Your complexion will have a rough texture for five to seven days as the skin cells turn over and slough off. Use only gentle, chemical-free sunscreens and cleansers following your treatment, and wait 24 hours before you start back in on your regular skincare/makeup regimen.

THE HYDRAFACIAL

ARE THERE ANY RISKS OR SIDE EFFECTS?

Some clients see redness and mild sunburn-like effects that may last from a few hours to a few days. Other side effects may include irritation, itching, bruising, scabbing, scarring or swelling of the treated area. These side effects are very rare.

HOW LONG DOES THE TREATMENT TAKE?

Depending on the option, the treatment takes 30-60 minutes, so it’s ideal for fitting into a busy schedule.

DOES THE TREATMENT HURT?

No, this treatment is completely painless!

HOW MANY TREATMENTS WILL I NEED?

We recommend a series of six treatments, once every two weeks for the first month and then once a month thereafter. Quarterly maintenance is also recommended to continue to enjoy the benefits of the treatment.

HOW SHOULD I PREPARE FOR A SESSION?

Before your session, avoid facial waxing for one week and discontinue any facial products containing acids or retinoids. Wait two weeks after receiving Botox, Dysport, or fillers and 30 days after a chemical peel before scheduling a HydraFacial treatment.

WHAT IS A HYDRAFACIAL?

The HydraFacial is a four-step process that cleanses, performs deep exfoliation, extracts and infuses the skin with growth factors, peptides and antioxidants.

WHO IS A GOOD CANDIDATE FOR THIS TREATMENT?

This treatment is so gentle that it can be used even on the most sensitive skin without issue. However, it is not recommended for people with rosacea, active acne, sunburn, visible capillaries, thin skin, eczema, dermatitis, psoriasis, skin cancer, keratosis, viral lesions, active herpes simplex, certain autoimmune diseases, or if you are currently on Accutane. This treatment cannot be administered to pregnant and/or nursing women.

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